Refund Policy & Terms:

Non-Refundable Deposit & Payment Policy

To secure your event date, a 50% non-refundable deposit is required at the time of booking. This deposit will be applied toward the total balance of your event. The remaining balance is due two weeks prior to the event date.

Once the deposit is paid and the event design is confirmed, changes to the agreed-upon look or decor will not be permitted unless additional items are requested. If you wish to add additional services or decor, we will do our best to accommodate based on our schedule and availability.

Please note: If you decide to cancel or reduce the scope of your event after the deposit is paid, the deposit will not be refunded. However, you may reschedule your event for a new date, subject to our availability, if you provide a minimum of three weeks’ notice. Rescheduling is only allowed based on our availability and requires that the total remaining balance be paid on the rescheduled date.

If you reschedule, any adjustments made to the original scope or design may impact the final balance due. You are welcome to add additional services, but you will not be entitled to any refunds or reductions in the initial balance.

Weather Clause:

In the event of an outdoor event, we cannot guarantee that weather conditions will remain favorable. We strongly recommend that a rain plan or indoor backup be in place if your event is held outdoors. We will work with you to ensure your event looks beautiful regardless of weather conditions, but please understand that weather-related cancellations or postponements are not refundable.

If your event is postponed due to weather, and you wish to reschedule, we require a three-week notice to adjust our schedule, subject to availability. Any deposits or payments made will still apply to the rescheduled event, but no refunds will be issued for weather-related cancellations or delays.

Please Note: Our team will do everything possible to execute the agreed-upon decor, but we cannot be held responsible for damages or alterations to decorations due to uncontrollable weather conditions (e.g., heavy rain, wind, snow).

Additional Terms & Conditions

• Changes to the Event Scope: Once your event’s decor is confirmed and the deposit has been received, no changes to the scope of work will be allowed, except for additional items or services that do not interfere with our schedule.
• Cancellations: In the event of a cancellation for any reason, the deposit will be forfeited, and no refunds will be issued.
  • Balance Due: The full balance is due two weeks before the event date. Failure to pay the balance on time may result in the cancellation of your event decor services.